24/7/365 Service Desk From IT Support 365
Delivering round-the-clock IT support is key for many businesses, and our 24/7/365 Service Desk support is available for our clients whenever they need us. Designed to support those businesses who need the reassurance of an ‘always-on’ support team and need to know they can contact our technical teams, whatever time they need us.
Benefits of 24/7/365 Service Desk
Businesses are no longer 9 to 5, they’re always-on, servicing clients and running backups. Many have a combination of office, remote and home workers, they operate shifts and have Cloud services that can be accessed from anywhere at any time. With 24/7/365 Service Desk, our technical experts are on hand for you whenever your teams need them. With a defined set of SLAs to meet your IT needs, we can monitor solutions, fix tickets and help cover staff shortages during holidays. It pays to ensure your IT systems are working to best support your business and teams with continuous monitoring.
24/7/365 Service Desk
All our Managed IT Services are covered by our 24/7/365 support desk, we understand how critical your IT solutions are to your business. We also know that getting expert help and advice when it’s needed – no matter what time of the day that is – is key. Our 24/7/365 support desk service delivers preventative, proactive, always-available IT support to your business and teams. We ensure that you’re secure and your infrastructure, networks, servers, laptops and PCs & tablets, are supported whenever required.
Here’s what’s covered by our 24/7/365 Service Desk:
Infrastructure
Networks
Servers
Laptops and PCs
Why Should Your Business Work with IT Support 365?
The team at IT Support 365 are highly skilled, we’re technology focused and thrive on results. We’ve been looking after the IT needs of businesses since 2008 and have experience delivering IT services to many different verticals, from solicitors to consultancy business, manufacturers to training organisations, and many more. By ensuring we clearly set out exacting SLAs for each of our clients, our teams work hard to deliver an impeccable support service, defined for each client’s specific needs.
Here’s What Some of Our Customers Have to Say:
Input Joinery
“I just wanted to drop you an email to thank you for your prompt and efficient service fixing our server this morning. It has been working fine since and we are back up and running. Your disaster recovery is worth its weight in gold.”
VMCL
“IT365 has brought us into the 21st century as far as technology is concerned. I’ve worked with a few IT companies but IT365 is definitely the best. They are extremely knowledgeable and helpful. Having their support has taken all the worry out of running the IT service.”
Sports Solutions
“Our previous support company was too large and impersonal. IT365 provides an immediate, personal service which suits us better. They are literally ‘at our beck and call.”
Get in Touch with IT Support 365
Our technical teams are dedicated to ensuring that our clients receive the managed IT services and support that their business needs. At IT Support 365 our team strive to deliver impactful benefits, efficiencies and savings from the IT solutions we implement and manage for clients. Together with our clients, we’ll define clear and measurable SLAs, and make sure to deliver the solutions that will best impact your business. With IT experts managing your ongoing needs and requirements, your managed IT services will help to drive your business forward. If you’re looking to work with a dedicated IT support partner, well-versed in delivering a better, more proactive 24/7/365 support service, we’d love to hear from you.