Fully Outsourced IT Support Services From IT Support 365
Established in 2008, the IT Support 365 technical teams have been providing fully outsourced IT support services to small and medium-sized businesses, both in and around Dorset. Our professional teams will manage all your needs, from your IT infrastructure to cyber security and business-critical services.
Benefits of Fully Outsourced IT Support Services From IT Support 365
Should your internal IT resource be overwhelmed, your IT requirements be increasing, the associated costs and complications of an in-house IT support team proving to be too much, outsourcing your IT could well be the best answer. Investing in developing an in-house IT team can be expensive; the cost of salaries, training, holiday and sickness cover, as well as other overheads, can quickly add up. Having an always-available outsourced IT support team makes a lot of financial sense for many businesses. Following thorough research, our technical experts can define and deliver proactive fully outsourced IT support services to manage the specific needs of your business.
Outsourced IT Support and Services
Our fully outsourced IT support service provides all the IT solutions your business may need. These include, but are not limited to:
- Day2day proactive IT support
- System and infrastructure monitoring and reporting
- Effective cyber security solutions
- Game changing cloud services
- Comprehensive app & device support
- Regular user training, including phishing and cyber security training and testing
- Infrastructure management
- Strategic IT planning, monitoring, and reporting
- Project management and fulfilment
- The resolution of support tickets to your exacting SLAs
- General account management to provide you with efficiencies security, and cost savings
- And more
The IT Support 365 Fully Outsourced IT Support Pillars
We ensure round the clock IT support for your business, adhering to our 4 founding support pillars:
Unlimited Support
Unlimited support is just that. We’ll continually monitor your entire IT environment, providing you with access to our technical teams, 24/7.
Systems Monitoring
We’ll deliver continuous system monitoring, this includes business continuity systems, software, anti-malware and all system reporting.
Network Management
We’ll administer and manage your computer networks, provisioning for quality of services, fault and performance analysis.
Outsourced IT Director
Ensuring proactive management and assessments of your current IT provisions and solutions, your Outsourced IT Director will actively seek out and roadmap tech that will improve your business.
Why Should Your Business Work with IT Support 365?
Your business is bespoke and so are our fully outsourced IT support services. We work closely with our clients to ensure that all their support needs are met, with the right IT support and solutions for their exacting needs. Our fully outsourced IT support service is perfect for businesses with critical data, 24/7 operations, international offices and for those working with suppliers and clients in different time zones, it may also be the service your company would most benefit from.
Here’s What Some of Our Customers Have to Say:
Mustoe Shorter Solicitors
“James Bull and his team from IT Support 365 have transformed the way we look at IT. Perhaps surprisingly, as a result of outsourcing, we feel we have much more understanding and control of our own internal systems. In addition, the upgrade delivered much more value than we anticipated.”
Transform People International
“We’re extremely pleased with the result,” says Ian Mills. “IT365 is professional, highly responsive to our needs and their technical support works well. If we’re running a seminar in New York, it’s critical that the technology works. We now feel confident that it will operate smoothly and, if anything does go wrong, IT365 is happy to help and fixes it quickly.”
Derrick Newman Ltd
“IT365 provide us only with services that are really useful for us. They don’t try to sell us what we don’t need. They are genuine, honest and easy to contact. Their support takes away all the worry from us. We don’t have to think about updating or improving our IT system – they do all the work for us.”
Get in Touch with IT Support 365
To ensure our clients benefit from the efficiencies and savings delivered by fully outsourced IT support, SLA’s will be defined to improve and positively impact your business. With our team managing your ongoing needs and requirements, we’ll work together to deliver the managed IT service that drives your business forward. If you’re in need of a better, more invested and proactive managed service provider, we’d love to hear from you.